1. General Information
This website is owned and operated by XINGHUI / Xinghui Prints, a factory-direct supplier of custom apparel branding products, including DTF transfers, UV DTF PermaStickers, HTV transfers, silicone transfers, TPU transfers, and embroidered patches.
By using this website, you agree to the terms listed on this page. “We”, “us”, and “our” refer to XINGHUI / Xinghui Prints. “You” refers to any visitor, buyer, company, or representative using this website.
2. Website Use
You may use this website to view our products, submit artwork, request a quote, contact our team, and place custom production inquiries.
You agree not to use this website for illegal, harmful, misleading, or unauthorized purposes.
3. Prohibited Activities
You are not permitted to:
- copy, scrape, or reproduce website content without permission;
- use bots, automated tools, or software to interfere with website operation;
- submit false, illegal, offensive, or infringing content;
- attempt to access restricted systems, accounts, or data;
- use this website in a way that may damage our services or business.
4. Custom Orders and Artwork
Most products on this website are custom-made based on customer artwork, size, quantity, material, color, thickness, backing, finish, and production requirements.
You are responsible for ensuring that any logo, artwork, image, trademark, or design you submit is legally owned by you or authorized for your use.
We may refuse artwork that appears to involve intellectual property infringement, restricted content, offensive material, or designs unsuitable for production.
5. Product Information
We aim to provide accurate product information, images, specifications, and production details. However, final products may vary slightly due to screen settings, lighting, materials, production process, and custom requirements.
Final production details should be confirmed through quote review, artwork confirmation, sample approval, or direct communication with our team.
6. Quotes, Pricing, and Payment
Pricing may vary based on product type, size, quantity, material, artwork complexity, color count, mold or setup requirements, packaging, shipping method, and order urgency.
A quote is not a confirmed order until payment or deposit has been received and production details have been approved.
7. Production and Shipping
Production time depends on artwork approval, product type, order quantity, material availability, mold or setup requirements, and factory schedule.
Shipping time may be affected by courier delays, customs clearance, holidays, weather, address issues, or other factors outside our control.
8. Returns and Refunds
Since most of our products are custom-made, orders usually cannot be canceled, returned, or refunded once production has started, unless there is a confirmed production defect caused by our factory.
If you believe there is a quality issue, please contact us with clear photos, videos, order details, and a description of the issue. We will review the case and provide a reasonable solution.
9. Intellectual Property
Website content, including text, images, product displays, layout, graphics, and branding materials, belongs to XINGHUI / Xinghui Prints or its content providers and may not be copied or used without permission.
Customer-submitted artwork remains the property of the customer or its rightful owner. By submitting artwork, you allow us to use it only for quote review, sample preparation, production, communication, and order fulfillment.
10. Limitation of Liability
To the maximum extent permitted by applicable law, XINGHUI / Xinghui Prints shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from website use, product use, shipping delays, customs issues, or reliance on website information.
11. Changes to These Terms
We may update these Terms of Use at any time. The updated version will be posted on this page. Continued use of this website means you accept the updated terms.
12. Governing Law
These Terms of Use shall be governed by the applicable laws of China, unless otherwise required by mandatory local laws. Any disputes should first be resolved through friendly communication between both parties.